Receptionist/Switchboard Operator

Duties and Responsibilities

• Answers high-volume calls on a multi-line phone system; screens and directs calls, takes detailed messages and/or forwards telephone calls to appropriate physician or team member.
• Schedules patient appointments.
• Inputs and verifies demographics and insurance in EMR.
• Meet and greets patients with positive attitude.
• Performs general clerical duties including but not limited to prepare and forwarding mail, scanning, photocopying, and faxing as required.
• Demonstrates a high level of professionalism in dealing with confidential and sensitive issues, comply with HIPPA rules and regulations.
• Performs other related duties as assigned by physician, supervisor, or management.

Education/Experience Required

• HS/GED; Experience could replace education requirements
• Preferred 2-5 years of relevant experience
• Strong proficiency in MS Office Outlook, Word, PowerPoint and Excel

Other Related Skills/Experience

• Excellent interpersonal skills must demonstrate professionalism, courteous and respectful attitude in dealing with patients, team members, families and significant others
• Display courtesy, tact and patience with all members of the team members and extended community

Benefits Overview

• We offer attractive compensation with comprehensive benefits including: Medical, 401k Retirement Plan with discretionary Match, Free Life Insurance and Long-Term Disability, Transportation Plan, Generous Paid Vacations and Holidays.

Pay

$18/Hour

Schedule

N/A