Receptionist - Surgical Associates

Provide administrative support, perform receptionist duties, and handle clerical and customer service functions, including non-technical tasks in practices or departments.

About Us

People are our passion and purpose. Come work where you are appreciated for who you are, not just what you can do. Lake Cumberland Regional Hospital is a modern, state-of-the-art 295-bed acute care facility, offering an advanced neurosurgery program with Spine Center accreditation among other specialty services.

The City of Somerset blends southern hospitality with abundant recreational opportunities, including a 65,000-acre lake with 1,200 miles of shoreline. Somerset is host to nationally recognized, high-quality performing and visual arts, concerts, and other special events.

Responsibilities

• Prepares statistical reports and performs clerical functions such as preparing and sending outgoing mail, distributing incoming mail, maintaining filing systems, entering data and maintaining databases, typing documents and correspondence, photocopying, scanning, and faxing.
• Greets visitors and communicates with patients, providers, and other offices, departments, or facilities.
• Places, answers, and directs phone calls and distributes messages.
• Organizes, coordinates, and schedules meetings and appointments.
• Keeps office area neat and tidy and monitors and orders office supplies.
• Handles information requests, including reviewing files and records, answering inquiries, and responding to incoming work requests.
• Coordinates work flow and complies records of office activities.
• Controls basic accounting functions such as checking invoices, making deposits, and managing petty cash, in offices or departments where payments are made or collected.
• Performs other duties as assigned.
• Attends and participates in staff meetings, in-service, projects, and committees as assigned.
• Adheres to and supports policies and procedures.
• Works scheduled shifts including overtime, when necessary.
• Accepts all call schedule as directed.
• Maintains a neat and professional appearance in compliance with the existing dress code.

Requirements

• Requires critical thinking skills, decisive judgment, and the ability to work with minimal supervision.
• Must be able to work in a stressful environment and take appropriate action.

Qualifications

High School Diploma or equivalent required; Associate degree preferred.

Reports to: Office Manager/Supervisor or Department Director.

Skills

• Preparing statistical reports and clerical functions
• Customer service and communication
• Scheduling and organizing meetings and appointments
• Basic accounting functions (invoicing, deposits, petty cash)
• Data entry and database maintenance

Benefits

• Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
• Competitive Paid Time Off / Extended Illness Bank package for full-time employees
• Employee Assistance Program - mental, physical, and financial wellness assistance
• Tuition Reimbursement/Assistance for qualified applicants
• Professional Development and Growth Opportunities

Physical and Mental Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job responsibilities.