RECEPTIONIST - STATE FARM AGENT TEAM MEMBER
Steve Lane - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We opened in 2010 and currently lead a team of six with more than 65 years of combined insurance experience. Our agency is passionate about helping customers protect what matters most while building a workplace where people can grow, succeed, and enjoy coming to work each day. You'll be greeted by our office dog, Ellie, who is part of the team. Giving back to our community is core to who we are; we serve on boards and as presidents of local civic organizations such as Rotary, the Chamber of Commerce, and the Sand Springs Education Foundation. Our culture is family-oriented, supportive, and fun, with a strong commitment to work-life balance and professional growth.
About the role
We are seeking a dynamic, highly organized, and detail-oriented individual to join our team as a Receptionist. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply.
Responsibilities
- Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
- Provide excellent customer service and follow up on customer needs.
- Support the team with various administrative tasks and projects.
Qualifications
- Previous experience in a receptionist or customer service role.
- Strong communication and interpersonal skills.
- Organizational and multitasking abilities.
- Comfortable engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.
Benefits
- Hiring bonus
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- 401(k)
- Bonus based on performance
- Flexible schedule
Pay
$35,000.00 - $45,000.00 per year