RECEPTIONIST - STATE FARM AGENT TEAM MEMBER

About the role

Stacey Allen - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail‑oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

We’re thrilled to celebrate our 10th anniversary this year, having opened our doors in March 2015. Over the past decade, we’ve built a reputation for exceptional service and a vibrant, supportive team environment. Our team of five (four and a half in‑office and one remote!) works together seamlessly—and often with the company of our beloved office dogs. We value work‑life balance and rewarding hard work. After one year of full‑time service, team members receive an extra paid day off each month (that’s 12 additional days annually!), and we offer exciting perks like team field trips and the opportunity to qualify for an annual team trip. Our last two destinations? Maui! We’re proud to be active in our community, sponsoring events like Rodeo Alaska, and we love finding joy in the little things, often celebrating fun “National Days” together.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers’ needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Benefits

• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Extra paid day off each month after one year of service (12 additional days annually)
• Team field trips and eligibility for an annual team trip (recent destinations include Maui)
• Community involvement and sponsorship of events such as Rodeo Alaska

Pay

$40,000.00 – $60,000.00 per year