RECEPTIONIST - STATE FARM AGENT TEAM MEMBER

About the role

Mike Bergman - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Aid in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers' needs.
• Support the team with various administrative tasks and projects.

Requirements

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Qualifications

• High school diploma or equivalent.
• Experience in a customer service or receptionist role preferred.
• Strong organizational and communication skills.
• Ability to handle multiple tasks simultaneously.

Skills

• Excellent customer service skills.
• Basic computer skills, including Microsoft Office and CRM systems.
• Ability to manage time effectively.

Benefits

• 401(k) match
• Paid time off
• Paid holidays
• Health benefit options (major medical, dental, and vision)
• Flexible schedule

Pay

$40,000.00 per year

Schedule

Hybrid work schedule available