Receptionist - State Farm Agent Team Member
About the Agency
I’ve been in the insurance business since 2008, spending my entire career with State Farm. Before opening my agency, I worked as a team member for four years, gaining valuable experience and a deep understanding of the industry. Our team is close-knit, consisting of two full-time and one part-time team member. We pride ourselves on creating a supportive and collaborative environment where everyone is valued and encouraged to grow. Our office culture is built on a “people-first” philosophy, where community impact and personal growth are top priorities. We treat our team like family, celebrate successes together, and focus on creating a positive and collaborative work environment. Joining our team means becoming part of a supportive group that values hard work, teamwork, and making a meaningful difference.
Position Overview
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
- Establish customer relationships and follow up with customers, as needed
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
- Use a customer-focused, needs-based review process to educate customers about insurance options
- Work with the agent to establish and meet marketing goals
Requirements
- Excellent communication skills - written, verbal and listening
- Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
- People-oriented
- Proactive in problem solving
Compensation
$45,000.00 - $52,000.00 per year
Benefits
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Dental insurance
- Vision insurance
- Medical and life insurance
- Retirement plans