Receptionist - State Farm Agent Team Member

Mike McDonald - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to customers in San Antonio, TX.

About the role

We are seeking a dynamic, highly organized individual to join our team as a Receptionist - State Farm Agent Team Member. This is a full-time position with responsive recruitment (replies within 24 hours). The ideal candidate is detail-oriented, committed to a positive workplace, and eager to learn and grow within the insurance industry.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customer needs.
• Support the team with various administrative tasks and projects.

Requirements

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual (Spanish) preferred but not required.

Benefits

• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development
• Company parties
• Signing bonus

Pay

$38,000.00 - $46,000.00 per year