Receptionist - Sherwood Family Pet Clinic

About the role

Join a mission dedicated to providing exceptional care to the pets of Sherwood, Oregon. Your new teammates are committed to fostering a supportive environment where medical excellence is the standard. The community deeply trusts the care provided here, reflected in our outstanding 4.7-star Google rating.

Responsibilities

• Manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody compassion and empathy, being a calming presence for clients and demonstrating empathy and respect in every situation.

Requirements

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred.
• A flexible schedule, including some weekends and holidays.

Qualifications

• A flexible schedule, including some weekends and holidays.
• The pay range for this position is $18-$21 per hour based on experience.

Skills

• Exceptional communication skills.
• Strong organizational skills.
• A collaborative, team-first mindset.
• Experience with veterinary software.

Benefits

• We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP).
• Competitive Compensation: A competitive hourly rate or salary based on your experience and role.
• Financial Security: Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.
• Commitment to Growth: Support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

Pay

The pay range for this position is $18-$21 per hour based on experience.

Schedule

A flexible schedule, including some weekends and holidays.