Receptionist/Service Call (48328)

About the role

As the Receptionist and Administrative Assistant at Midlothian, TX office, you will be the first point of contact for customers, vendors, and team members — fielding calls, managing daily office functions, and supporting our operations, sales, and shop teams with a variety of administrative and clerical responsibilities.

Responsibilities

• Answer incoming phone calls and direct them to the appropriate team member promptly and professionally.
• Communicate with customers, vendors, and fellow employees by phone, email, and as needed, providing a consistently professional and friendly experience.
• Sort and distribute incoming mail and coordinate outgoing mail.
• Prepare and distribute quotes;
• Maintain daily filing, phone lists, and the office calendar.
• Process packing lists into the operating system for daily invoicing.
• Run credit card transactions and log data accurately.
• Maintain and order office supplies, make travel reservations, and help coordinate office functions.
• Provide backup assistance with customer returns and additional clerical duties as needed.

Qualifications

• Excellent oral and written communication skills with a professional and engaging phone presence.
• Strong computer skills with proficiency in Microsoft Office Suite.
• Outgoing, customer-focused personality with strong interpersonal skills.
• Reliable, detail-oriented, and able to work both independently and as part of a team.
• Strong work ethic with a willingness to pitch in on whatever the team needs.
• Must pass a pre-employment drug screen and background check.

Nice to have

• Prior receptionist, administrative assistant, or customer-facing office experience.
• Familiarity with order processing, invoicing, or ERP/CRM systems.
• Background in an industrial distribution or manufacturing office environment.

Benefits

A professional, outgoing attitude and strong interpersonal skills are essential in this role. If you are dependable, detail-oriented, and bring a cheerful and professional presence to every interaction, we would love to hear from you.

Pay

Competitive Pay — Based on Experience

Schedule

Full-Time

About TLR Hydraulics

RitterTech is the founding division of Motion and Control Enterprises (MCE), established in 1951 as Ritter Engineering Company in Pittsburgh, PA. Over more than 70 years, RitterTech has built deep expertise in fluid power, hydraulics, pneumatics, lubrication systems, and industrial distribution, with a long-standing partnership with Parker Hannifin that helped establish the company as one of Parker's largest distributors in the U.S. Our Midlothian, TX office serves as RitterTech's Pennsylvania base and home to MCE's corporate headquarters, supporting customers throughout Pennsylvania, West Virginia, and Ohio. TLR Hydraulics and MCE are proud Equal Opportunity Employers. We welcome applicants of all backgrounds, experiences, and identities.

Apply

If you are a professional, organized, and people-focused administrative professional looking for a stable role with a growing company, we would love to hear from you. Apply today — it only takes a few minutes.