Receptionist - Seasonal

About the Role

Seasonal, full-time receptionist position at New Opportunities Inc. (NOI), a community action agency serving Waterbury, Meriden, Torrington, and 22 surrounding Connecticut towns. NOI provides a variety of social service programs designed to eliminate poverty and assist people in need.

Schedule

40 hours per week, Monday through Friday, 8:00 AM to 5:00 PM.

Pay

$17.00 per hour.

Responsibilities

• Greet and direct all customers seeking services and/or information from NOI.
• Welcome, inform, and direct all visitors, calls, and customers in a courteous and expeditious manner.
• Ensure all customers, community leaders, and officials feel welcomed and well-received by the agency.
• Direct visitors to sign in and call the person with whom they are meeting.
• If designated staff member is not available, call an assigned contact person.
• Contact appropriate departments if a visitor appears without an appointment to determine if the visitor can be seen or needs to leave information for a follow-up call.
• Maintain and keep the reception area organized so customers and visitors can be assisted in an orderly, pleasant, timely, and business-like manner.
• Maintain a visitor log and provide summary information as requested.
• Direct visitors to elevators and bathroom facilities, as appropriate.

Requirements

• 1-2 years of related experience and/or training preferred.
• Ability to handle various and multiple tasks.
• Strong telephone skills.
• Excellent interpersonal skills.
• Proficiency in Microsoft Office.
• Effective time management and organizational skills.
• Strong customer service orientation.
• Recordkeeping abilities.
• Written and oral communication skills.
• Ability to work with diverse groups.
• Bilingual skills are a plus.

Benefits

• Sick time.
• Holiday pay.