Receptionist Saturday/Sunday 2pm-8pm

About the Role

Responsible for directing the overall office operations, including planning, coordinating, and administering the Medical Records department.

Qualifications

• High school education or equivalent; some college preferred.
• Knowledgeable of administrative practices, procedures, and guidelines.
• Accurate typing, filing, and record-keeping skills.
• Good communication skills.
• Ability to read, write, and speak English clearly and understandably.
• Ability to make independent decisions and remain calm during emergencies.
• Ability to interact tactfully with residents, family members, visitors, personnel, government agencies, and the public.
• Leadership and supervisory ability, with a willingness to work harmoniously with others.
• Patience, tact, a cheerful disposition, and enthusiasm.

Physical Requirements

• Ability to move intermittently throughout the workday.
• Ability to cope with mental and emotional stress.
• Possess sight and hearing senses (or use prosthetics) to function adequately in the role.
• Ability to function independently, with flexibility, personal integrity, and effectiveness.
• Good general health and emotional stability.
• Ability to work with ill, disabled, elderly, emotionally upset, or hostile individuals.
• May be required to lift and move equipment and supplies exceeding 50 pounds.
• Pleasant speaking voice.
• Subject to exposure to infectious waste, diseases, and conditions, including HIV/AIDS and Hepatitis B viruses.

Responsibilities

• Review the department’s policy and procedure manual, job descriptions, and cleaning schedules at least annually for revisions and make recommendations to the Administrator.
• Follow established departmental policies and procedures, including dress code.
• Meet with the receptionist regularly to identify and correct problem areas or improve service.
• Recruit, interview, and select personnel with Administrator approval (if applicable).
• Schedule department work hours, personnel, and assignments to expedite workflow (if applicable).
• Complete performance evaluations in a timely manner (if applicable).
• Make daily rounds of the reception area to ensure personnel perform required duties and follow procedures (if applicable).
• Answer the telephone promptly and politely, screen calls, and relay messages as needed.
• Greet and direct visitors to sign in.
• Type, file, copy materials, and maintain records, equipment, and supplies as assigned.
• Prepare reports, assignments, and correspondence as directed by the Administrator.
• Receive, sort, direct mail, and fax information.
• Send reports to appropriate agencies as required.
• Maintain cordial relationships with residents, staff, public agencies, visitors, and callers.
• Perform other related duties as assigned.

Benefits

• Paid Holidays
• Paid Sick Time
• Paid Time Off
• Retirement / Pension Plan
• Health Insurance
• Dental Insurance
• Life Insurance
• Vision Insurance