Receptionist - Roseway Veterinary Hospital

About the role

Roseway Veterinary Hospital, an AAHA-accredited practice with a 4.8-star Google rating, is deeply rooted in the Portland community. We provide advanced care in areas such as Cardiology and Internal Medicine, supported by modern technology, dedicated support staff, and access to internal specialty consultation for complex cases. We are committed to your professional growth, offering mentorship, ongoing education, and clear pathways to help you reach your goals.

Responsibilities

• Manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody compassion and empathy, being a calming presence for clients and demonstrating empathy and respect in every situation.

Requirements

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred.

Qualifications

• A flexible schedule, including some weekends and holidays, is required.

Skills

• Exceptional communication skills.
• Strong organizational skills.
• A collaborative, team-first mindset.
• Experience with veterinary software.

Benefits

• Comprehensive benefits package including Medical, Dental, Vision insurance, Employee Assistance Program (EAP), 401k retirement options, Life Insurance, and Disability coverage.
• Discounted veterinary care for your own pets through an online discount platform and free 24/7 access to doctors through Teladoc.

Pay

The pay range for this position is $19-$21 per hour based on experience.

Schedule

A flexible schedule, including some weekends and holidays, is required.