Receptionist — Ray Catena Lexus of White Plains

Location: White Plains, NY

Schedule

Full-Time | 45 hours per week | 2-3 Saturdays per month required

About the role

Ray Catena Lexus of White Plains is seeking a professional, friendly, and outgoing Receptionist to join our team. The ideal candidate will be the first point of contact for our dealership and will play an important role in creating an exceptional experience for every customer and guest.

We are looking for someone who takes pride in being professional, dependable, welcoming, and detail-oriented. The right candidate will be comfortable interacting with customers, supporting multiple departments, handling financial transactions accurately, and helping create a positive experience throughout the dealership.

Responsibilities

• Answer dealership group phones and direct calls appropriately
• Greet and receive prospects and customers in a warm, professional manner
• Direct customers to the appropriate department, notify the appropriate team member that a customer is waiting, and introduce customers to a salesperson
• Work cooperatively and effectively with the sales team
• Update and maintain customer records
• Communicate with callers and visitors in a professional, friendly, and efficient manner
• Type memos, correspondence, reports, and other documents
• Process credit card transactions
• Handle cash deposits and ensure funds are properly secured and accounted for
• Prepare and issue receipts for customer transactions and payments
• Provide outstanding customer service and represent the dealership professionally at all times

Requirements

• Excellent communication and interpersonal skills
• Outgoing, positive, and welcoming demeanor
• Professional presentation and appearance
• Punctual, dependable, and highly organized
• Ability to handle schedule flexibility; evenings and some Saturdays are a MUST
• Ability to successfully pass a background check
• Strong attention to detail, particularly when handling financial transactions
• Comfortable handling cash, credit card transactions, and receipts
• Ability to multitask and remain organized in a fast-paced dealership environment
• Team-oriented attitude with a willingness to assist wherever needed

Pay

Competitive annual salary of $55,000-$65,000, based on experience and qualifications

Benefits

• Medical, dental, and vision insurance for employees and eligible family members
• Paid vacation and sick time
• 401(k) retirement plan