Receptionist - Radiology

Schedule

• Variable schedule: 6:00a - 2:30p and 8:30 - 5:00p Monday - Friday / Every 3rd Saturday (6a-2:30p), No holidays

About the role

Summa Health System is recognized as one of the region’s top employers by a number of third party organizations, including NorthCoast 99. Exceptional candidates gravitate to Summa because of its culture, passion for delivering excellent service to our patients and families, commitment to its philosophy of servant leadership, collegial working relationships at every level of the organization, and competitive pay and benefits.

Responsibilities

• Affirms that all customers are greeted and received promptly and courteously.
• Maintains patient wait times using visual and/or the Radiology Information System.
• Ensures appropriate paperwork is processed correctly, organizes and compiles information, answers telephone according to established protocol, and performs follow-up as necessary.
• Assists with the orientation of students and/or new employees.
• Handles account balance collections and setting up payment plans for patients at the time of check-in.

Requirements

• Formal Education: High school diploma or equivalent (GED).
• Experience & Training: One (1) year prior clerical experience in medical records, medical insurance claims processing, customer service, or related public contact; Experience utilizing a computer in a Windows or DOS environment, Fax machine, and copier/scanner.
• Medical Terminology Exam: Must pass a medical terminology exam administered by Human Resources.
• Computer Skills: Ability to efficiently utilize PC, fax, and other office equipment required to complete responsibilities of the job.
• Interpersonal Communication: Ability to pay close attention to detail in order to process patients appropriately. Ability to work within the customer service policies and procedures for the assigned area.

Qualifications

• Light Typing.
• May work with others or independently on routine tasks following written and oral instructions, referring special problems or unusual circumstances to supervision.
• Ability to handle peaks and valleys in volume, numerous interruptions while carrying out routine tasks and necessitates coordination of many functions quickly and accurately.

Skills

• Light Typing.

Benefits

• Basic Life and Accidental Death & Dismemberment (AD&D)
• Supplemental Life and AD&D
• Dependent Life Insurance
• Short-Term and Long-Term Disability
• Accident Insurance, Hospital Indemnity, and Critical Illness
• Retail Savings Plan
• Flexible Spending Accounts – Healthcare and Dependent Care
• Employee Assistance Program (EAP)
• Identity Theft Protection
• Pet Insurance
• Education Assistance
• Daily Pay

Pay

$17.43/hr - $20.92/hr

Salary Range

The salary range on this job posting/advertising is base salary exclusive of any bonuses or differentials. Many factors, such as years of relevant experience and geographical location are considered when determining the starting rate of pay. We believe in the importance of pay equity and consider internal equity of our current team members when determining offers.

Equal Opportunity Employer

Veterans/Disabled

Application Instructions

Not provided