Receptionist PT

About the Company

Signature HealthCARE of Norfolk is a 169‑bed facility offering a wide array of services from short‑term rehabilitation to traditional long‑term care. As a family‑based organization, its mission is to revolutionize the healthcare industry through a culture of resident‑centered healthcare services, personalized spirituality, and real quality‑of‑life initiatives. Signature HealthCARE operates integrated services across multiple states, including skilled nursing, rehabilitation, assisted and memory care, and home‑based services supported by innovative technologies like telehealth and Care.ai‑enabled solutions. The organization is committed to advancing person‑directed care and quality outcomes, and many facilities continue to receive high performance ratings and accreditations, including recognition from U.S. News & World Report.

About the Role

Receptionists provide general office support encompassing a wide variety of clerical activities and tasks. They are responsible for answering incoming calls, directing calls to appropriate departments and stakeholders, and handling mail distribution.

Responsibilities

• Answer incoming phone calls and direct them to the appropriate departments and stakeholders
• Distribute mail
• Perform a variety of clerical activities and general office support tasks

Requirements

• High school diploma or GED required (or equivalent related work experience)
• Six (6) months to one (1) year of customer service experience or related experience performing office/clerical duties

Schedule

Weekday hours: 3:00 p.m. – 8:00 p.m. Every other weekend: 8:00 a.m. – 8:00 p.m. During the week a weekend is worked, the employee also works two weekdays that week, totaling 34 hours. During the week a weekend is not worked, the employee works three weekdays, totaling 15 hours. Total hours every two weeks: 49 hours.

Benefits

• Medical, Dental & Vision Coverage
• First Stop Health Virtual Healthcare
• 401(k) & Roth 401(k)
• Company‑Paid & Voluntary Life Insurance
• Health Savings Account (HSA) & Flexible Spending Account (FSA)
• Paid Time Off (PTO) & Holiday Incentive Pay
• Tuition Reimbursement & Tuition Discounts with Select Universities
• Student Debt Assistance (eligible SNF RNs & LPNs)
• Uniform Allowance
• Partner Perks Discount Program
• Perfect Attendance Program
• Pay Advance & Next Day Pay
• Employee Assistance Program (EAP)
• Support Beyond Benefits with VitalLink and the Signature Inspire Foundation

Culture

Signature HealthCARE’s culture is built on three pillars: Learning, Spirituality, and Intra‑preneurship. Each pillar has dedicated initiatives that strengthen the culture and create opportunities for growth. Team members are empowered to use their talents and abilities to solve problems.

Pay

Salary Range: USD $13.30 – USD $16.21 per hour.