Receptionist (PT)

About the Role

Join our dynamic team at Valley View Animal Hospital in Windsor, CO! We work together to provide accessible and high-quality care to our patients. Our well-staffed team includes receptionists, RVTs, and experienced veterinary assistants supporting our DVMs. We prioritize a welcoming and positive culture, maintaining work/life balance while delivering exceptional care. Our hospital offers comprehensive small animal medical services, including Urgent Care available Monday through Saturday from noon to 10 PM.

We are a well-equipped hospital with in-house laboratory machines (CBC, Chemistry, Sedivue, InvueDx, aPTT/PTT), an electrosurgery unit, a well-stocked pharmacy (both in-clinic and online via VetCove), digital radiography, and access to local radiologists for diagnostic ultrasounds. Our dedication to superior patient care has earned a 4.7-star Google rating and the community's trust.

Located in Windsor, CO, our hospital is part of a vibrant and growing northern Colorado community. Windsor offers a welcoming environment to build deep connections with clients and pets while enjoying an excellent quality of life.

Responsibilities

• Be the Director of First Impressions: Manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: Maintain accurate medical records, manage appointment schedules, and handle financial transactions to keep the hospital running smoothly.
• Advocate for Pet Health: Educate clients on preventative care and other hospital services to ensure every pet receives the best care possible.
• Embody Compassion and Empathy: Be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

Requirements

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred.
• A flexible schedule, including some weekends and holidays, is required.

Pay

The pay range for this position is $15-$18 per hour based on experience.