Receptionist - Power Road Animal Hospital

About the role

Power Road Animal Hospital is dedicated to being a partner in pet healthcare, providing comprehensive veterinary and urgent care to the Mesa community since 2010. Our commitment to high-quality medicine has earned us strong local recognition, including being named Best Veterinarian Hospital multiple times by both the East Valley Tribune and The Mesa Tribune. You will join a clinically strong practice where the community has shown immense trust, reflected in our excellent 4.8-star Google rating. If you are seeking a role where you can contribute to a highly regarded and compassionate medical team, this is where you will find your next opportunity. As a proud member of Arizona Healthy Pet Hospitals, our practice operates within a premier hospital group dedicated to caring for pet-family members with tenderness and compassion. This membership provides the foundation for our supportive and collaborative environment, ensuring that every teammate is empowered to deliver the highest level of care.

Responsibilities

• Manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody compassion and empathy, being a calming presence for clients and demonstrating empathy and respect in every situation.

Requirements

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred.
• A flexible schedule, including some weekends and holidays, is required.

Qualifications

• Passionate about veterinary medicine and animal welfare.
• Ability to work in a fast-paced environment with minimal supervision.
• Excellent interpersonal and communication skills.
• Basic computer skills, including proficiency with Microsoft Office.

Skills

• Customer service skills.
• Organizational skills.
• Communication skills.
• Basic computer skills.

Benefits

• Comprehensive benefits package including Medical, Dental, Vision insurance, Employee Assistance Program (EAP), 401k retirement options, Life Insurance, and Disability coverage.
• Discounted veterinary care for your own pets.
• Free 24/7 access to doctors through Teladoc.

Pay

The pay range for this position is $17-$21.50 per hour based on experience.

Schedule

Flexible schedule, including some weekends and holidays.