Receptionist/Portry Attendant

About the role

The Academy of the Sacred Heart, founded in 1851, is Michigan’s oldest independent school, providing a Catholic, college-preparatory education to girls (infant-Grade 12) and boys (infant-Grade 8). As part of the international network of Sacred Heart Schools, the Academy is committed to the Goals and Criteria that guide its educational mission.

Responsibilities

• Uphold the Goals and Criteria of the Network of Sacred Heart Schools and embody and communicate the school’s mission and core values.
• Gatekeeper of the community, following established guidelines for admittance into the school.
• Arrive and be ready at designated location on-time.
• Answer the phone, greet, and assist guests pleasantly and with courtesy.
• Keep an organized workspace.
• Assist with printing, folding, sorting, or mailing, event programs or other mailings generated at school.
• Handle office tasks, such as filing, generating reports, setting up for meetings, and reordering supplies.
• Other duties as assigned.

Technology Requirements

• Proficiency in MS Project, MS Outlook, MS Word, MS Excel, and MS Windows.
• Knowledge of multi-line phone systems, fax, and copier.
• Google Suite.
• Website and email proficiency.

Essential Skills

• Handle confidential information with the utmost discretion, respect, and sensitivity.
• Represent the face of the Academy of the Sacred Heart, employing extreme diplomacy and grace.
• Demonstrate the highest level of customer/client service and response.
• Show strong organizational skills that reflect the ability to be adaptable and perform and prioritize multiple tasks seamlessly with excellent accuracy and high levels of attention to detail.
• Show very strong interpersonal skills and the ability to build relationships with constituents, including the leadership team, teachers, students, parents, staff, board members, external partners, and donors.
• Show expert-level written and verbal communication skills.
• Show demonstrated proactive approaches to problem-solving with strong decision-making capability.
• Show demonstrated ability to achieve high-performance goals and meet deadlines in a fast-paced environment.
• Show forward-looking thinking, who actively seeks opportunities and proposes solutions.
• Foster a partnership between faculty and staff to create a positive environment for students’ academic and social-emotional learning.
• Be a life-long learner who enhances her/his skills, using state-of-the-art technologies to maintain high standards of performance to efficiently and effectively produce work products.

Minimum Qualifications

• A High School Diploma or equivalent required.
• Working toward or completed Bachelor’s Degree preferred.