Receptionist / Phone Operator | Hourly - George Gee Buick GMC

Receptionist / Phone Operator

George Gee Buick GMC is seeking a professional and customer-focused Receptionist / Phone Operator to join their team. This role is ideal for someone who thrives in a fast-paced environment, enjoys interacting with customers, and takes pride in creating a positive first impression for every guest.

Job Responsibilities

• Serve as the first point of contact for customers, visitors, and callers
• Answer and direct incoming phone calls in a professional and courteous manner
• Greet guests and assist with directing them to the appropriate department or team member
• Provide accurate information regarding dealership services and operations
• Maintain a welcoming and organized reception area
• Assist with basic administrative and clerical tasks
• Support dealership departments with customer communication and scheduling needs
• Handle incoming and outgoing mail and deliveries as needed
• Handle basic administrative and clerical tasks

Benefits and Compensation

• Competitive pay
• Employer-subsidized Medical and Dental insurance
• Company-Paid Life Insurance
• Employee Assistance Plan
• Telehealth
• Voluntary benefit options (Short and Long-Term Disability, Critical Illness, Accident, Pet)
• Additional life insurance for you and your family
• 401(k) with Company Match
• Generous Paid Time Off
• Exclusive employee pricing for you and your family on parts, service, and vehicles

Qualifications

• Previous receptionist, customer service, administrative, or call-handling experience preferred
• Excellent verbal and written communication skills
• Professional and friendly demeanor
• Strong organizational and multitasking abilities
• Basic computer proficiency, including Microsoft Office and email systems
• Ability to remain calm and professional in a fast-paced environment
• Dependable attendance and strong attention to detail
• High school diploma or equivalent preferred

Corporate Hiring Requirements

• Must be at least 18 years of age
• Have a valid driver's license
• Have a clean driving record
• Pass a criminal background check and drug screen