Receptionist - Per Diem-6

Scheduled Weekly Hours: 0

Under the direction of the department manager/supervisor

• Greets and directs visitors and patients to appropriate destinations.
• Follows well defined rules and guidelines with respect to disclosure of confidential information.
• Performs clerical and receptionist duties in accordance with hospital and departmental policies and procedures.

Required Skills/Qualifications/Training/Experience

• Minimum of 1 year of customer service/receptionist experience.
• Ability to work effectively with the internal and external customers while maintaining a composed, professional demeanor as the hospital/department’s initial representative.
• Excellent command of verbal and written English; positive interpersonal communication dynamic with strong organizational skills.
• Adheres to and respects confidentiality of all protected patient and employee information. Adheres to all policies related to confidentiality of protected information commensurate with HIPAA regulations.
• Problem-solving using creative and critical thinking skills.
• Detail oriented with the ability to prioritize based on shifting demands.
• Self-starter with a strong sense of ownership and the ability to work independently on assigned tasks as warranted and appropriate.
• Multitasking, handling interruptions, and working effectively in a fast-paced, professional environment.

Preferred Skills/Qualifications/Training/Experience

• Basic technology skills, including use of Microsoft office programs.
• Experience with Workday a plus.

Education Requirements

• A high school diploma or equivalent.

Age Specific Criteria

• Ability to effectively communicate with all age levels served within the scope of the position/assigned areas.
• Ability to meet job performance expectations: Must have the ability to perform the essential functions of the position without posing a direct threat to the health and safety of themselves or other individuals in the workplace, with or without a reasonable accommodation.
• Must be able and available to float to other practice locations as needed with reimbursement for mileage.

Physical Demands

• Prolonged periods of sitting while working at a desk, computer, or telephone.
• Frequent use of hands and fingers for typing, writing, and operating office equipment (e.g., keyboard, mouse, copier, scanner, telephone).
• Occasional standing and walking to assist patients, retrieve files, or communicate with clinical staff.
• Reaching, bending, or stretching to access files, office supplies, or equipment.
• Ability to lift and carry light items (e.g., patient charts, office supplies, packages) typically up to 10–15 pounds.
• Visual acuity required for viewing computer screens, reading documents, and verifying patient information.
• Communicate effectively in person and via telephone for extended periods of time.
• Occasional movement between workstations, waiting areas, and clinical spaces throughout the office.

Salary Range

• $17.64-$26.58
• The pay range displayed on each job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set, and education.
• This is not inclusive of the value Sturdy Health’s benefits package (if applicable), which includes among other benefits, healthcare/dental/vision and retirement.
• For annual salaries this is based on full-time employment.

About the Role

• Sturdy Memorial Hospital is an equal employment opportunity employer.
• There is no discrimination because of race, color, creed, age, gender, sexual orientation, national origin, veteran status or disability.