Receptionist - Per Diem-4

Scheduled Weekly Hours

Scheduled Weekly Hours: 0

About the role

Under the direction of the department manager/supervisor, this role greets and directs visitors and patients to appropriate destinations. Responsibilities include following well-defined rules and guidelines with respect to the disclosure of confidential information, performing clerical and receptionist duties in accordance with hospital and departmental policies and procedures.

Responsibilities

• Greet and direct visitors and patients to appropriate destinations
• Follow well-defined rules and guidelines with respect to the disclosure of confidential information
• Perform clerical and receptionist duties in accordance with hospital and departmental policies and procedures

Required Skills/Qualifications/Training/Experience

• Minimum of 1 year of customer service/receptionist experience
• Effective with the internal and external customers while maintaining a composed, professional demeanor
• Use telecommunication devices to receive and direct incoming calls to appropriate departments and/or patient rooms
• Excellent command of verbal and written English; positive interpersonal communication dynamic with strong organizational skills
• Adhere to and respect confidentiality of all protected patient and employee information
• Problem-solving using creative and critical thinking skills
• Detail-oriented with the ability to prioritize based on shifting demands
• Self-starter with a strong sense of ownership and the ability to work independently on assigned tasks as warranted and appropriate
• Multitask, handle interruptions and work effectively in a fast-paced, professional environment

Preferred Skills/Qualifications/Training/Experience

• Basic technology skills, including use of Microsoft office programs
• Experience with Workday

Physical Demands

• Prolonged periods of sitting while working at a desk, computer, or telephone
• Frequent use of hands and fingers for typing, writing, and operating office equipment (e.g., keyboard, mouse, copier, scanner, telephone)
• Occasional standing and walking to assist patients, retrieve files, or communicate with clinical staff
• Reaching, bending, or stretching to access files, office supplies, or equipment
• Ability to lift and carry light items (e.g., patient charts, office supplies, packages) typically up to 10–15 pounds
• Visual acuity required for viewing computer screens, reading documents, and verifying patient information
• Communicate effectively in person and via telephone for extended periods of time
• Occasional movement between workstations, waiting areas, and clinical spaces throughout the office

Salary Range

The pay range displayed on each job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set, and education. This is not inclusive of the value Sturdy Health’s benefits package (if applicable), which includes among other benefits, healthcare/dental/vision and retirement. For annual salaries this is based on full-time employment.

Sturdy Memorial Hospital is an equal employment opportunity employer

There is no discrimination because of race, color, creed, age, gender, sexual orientation, national origin, veteran status or disability.