Receptionist & Patient Scheduler Remote Full-Time

About the role

This is a fully remote, work-from-home, full-time position open to candidates anywhere in the United States. Our administrative hours are Monday through Friday, 8:00 AM to 5:00 PM Pacific Time, and you'll need to be available to work this schedule from a quiet, HIPAA-compliant home office.

Pay

$37,440 to $41,600 per year ($18.00 to $20.00 per hour), depending on experience, with clear opportunities for growth as you take on more responsibility within our team.

Benefits

• Medical, dental, and vision insurance
• 401(k) with up to 4% employer match
• Employer-paid life insurance
• Paid time off
• A supportive, growth-oriented work environment

Requirements

• At least 1 year of professional phone scheduling, medical receptionist, or patient care coordinator experience — dental office, medical office, behavioral health practice, spa scheduler, salon, or similar setting where phone, email, and client contact were a major part of your day.
• Comfortable handling a high volume of calls on a multi-line phone system, and stay calm, warm, and professional even on a busy day.
• Organized, detail-oriented, and accurate, with strong time management and a system for staying on top of tasks.
• Comfortable with Google Workspace (Gmail, Google Drive, Google Calendar) and learning new electronic health record (EHR) and scheduling systems.
• Easy to work with, eager to learn, and take feedback well.
• Integrity, professionalism, and genuine compassion for people who are navigating emotional challenges, including those affected by anxiety, ADHD, and other mental health concerns.
• Looking for a role you can grow with — not just a stop along the way.

Responsibilities

• Respond to a high volume of incoming calls, emails, and texts, and schedule appointments for our providers.
• Handle new patient intake — schedule initial appointments and send out new patient paperwork through our portal.
• Maintain accurate scheduling, calendar management, and data entry in our practice systems.
• Build and maintain warm, professional relationships with clients, providers, and team members.
• Coordinate regularly between our scheduling, billing, and clinical teams to ensure clients have a seamless experience.
• Maintain HIPAA compliance and client confidentiality in all communications.

What we offer

• A supportive, multidisciplinary, high-achieving team of providers and admin staff.
• An independent remote work environment with the structure and tools to do your job well.
• The chance to make a real difference — helping people access the care that helps them live happier, less stressful lives.
• Excellent administrative team and dedicated, supportive managers.
• Professional, respectful, and appreciative colleagues and clients.
• Real growth and learning opportunities.