Receptionist Part-Time - Brunswick Animal Hospital

About the Role

When you join Brunswick Animal Hospital, you are stepping into a culture built on trust and clinical excellence. We are proud to be an AAHA-accredited small animal practice, reflecting our commitment to the highest standards of veterinary care. Our dedication is recognized throughout the community, evidenced by our excellent 4.5-star Google rating.

As part of a larger network of hospitals, you’ll have access to robust infrastructure designed to support your growth, whether your goal is achieving credentialed technician status, moving into a leadership position, or furthering your clinical knowledge. Our collaborative environment empowers every individual to succeed, with a focus on small animal care and access to internal specialty consultations for complex cases.

Brunswick, Ohio, offers a balanced lifestyle in a welcoming Midwestern community, providing a stable and supportive backdrop for your professional and personal life.

Responsibilities

• Be the Director of First Impressions: Manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: Maintain accurate medical records, manage appointment schedules, and handle financial transactions to keep the hospital running smoothly.
• Advocate for Pet Health: Educate clients on preventative care and other hospital services to ensure every pet receives the best possible care.
• Embody Compassion and Empathy: Serve as a calming presence for clients, demonstrating empathy and respect in every situation while treating each pet like your own.

Requirements

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred.
• A flexible schedule, including some weekends and holidays, is required.