Receptionist (part time)

About the role

This position attends to and greets visitors and answers telephone calls. It is limited to clerical duties within the Reception/Administrative area and has no clinical involvement or duties of any kind.

Responsibilities

• Provide general administrative and clerical support
• Greet and welcome patients, clients, and other visitors with a friendly and positive demeanor
• Answer telephone calls and take messages or forward calls
• Check visitors in and direct or escort them to specific destinations
• Inform other employees of visitors' arrivals and cancellations
• Maintain visitor sign-in log
• Handle incoming and outgoing mail
• Schedule appointments and maintain meeting room bookings
• Maintain and tidy the reception area
• Agree not to disclose residents' protected health information and promptly report suspected or known violations of such disclosure to the Administrator
• Maintain the confidentiality of all resident care information including protected health information
• Report known or suspected incidents of unauthorized disclosure of such information
• Perform other duties as assigned

Qualifications

Must possess, as a minimum, a high school diploma or GED. Previous administrative or receptionist experience preferred.

Skills

• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
• Ability to write reports, business correspondence, and procedure manuals
• Ability to effectively present information and respond to questions from managers and employees
• Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
• Basic knowledge of Microsoft Suite products, clerical functions, and multiline phone system

Physical demands

• Occasionally lift and/or move up to 25 pounds
• Prolonged use of a desktop or laptop computer
• Regularly required to sit, stand, walk, talk, read, or hear
• Frequent use of office-related equipment including copier/scanner/fax, telephone, and calculator
• No travel required

Work environment

The noise level in the work environment is typically low to moderate. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.