Receptionist (Part Time)

About the role

We are seeking a Part Time Receptionist to join our dynamic team at Warrior Lodge. This role serves as the first point of contact for clients, visitors, and staff, providing a welcoming and professional atmosphere in a health care services environment. The Receptionist manages multiple phone lines, handles inquiries with excellent phone etiquette, and performs general administrative duties that support the overall functionality of the office, contributing to a positive client experience and the health care team’s ability to deliver quality services.

Responsibilities

• Answer and manage multiple phone lines promptly and professionally, directing calls to appropriate personnel or departments
• Greet clients and visitors warmly, ensuring they feel welcomed and attended to upon arrival
• Perform general office duties including filing, copying, faxing, and maintaining office supplies to support daily operations
• Schedule and confirm appointments, maintaining accurate records and calendars for health care providers
• Handle incoming and outgoing correspondence, ensuring timely and accurate communication within the office

Requirements

• High school diploma or equivalent
• Proven experience in receptionist or front desk roles, preferably within a health care or service-oriented environment
• Proficiency in managing multi-line phone systems and general office equipment such as copy machines
• Strong communication skills with excellent phone etiquette
• Basic computer skills including familiarity with office software and scheduling systems

Preferred Qualifications

• Experience working in a health care services setting
• Training or certification in medical office administration
• Familiarity with electronic health record (EHR) systems
• Additional language skills to assist a diverse client base
• Advanced proficiency in office software such as Microsoft Office Suite or Google Workspace

Benefits

• Medical Coverage – Three new BCBSAL medical plans with improved rates, co-pays, and enhanced prescription benefits
• Expanded Coverage – Options for domestic partners and a wider network of in-network providers
• Mental Health Support – Improved access to services and a new Employee Assistance Program (EAP) featuring digital wellness tools like Cognitive Behavioral Therapy (CBT) modules and wellness coaching
• Voluntary Coverages – Pet insurance, home and auto insurance, family legal services, and more
• Student Loan Repayment – Available for nurses and therapists
• Retirement Benefits – 401(k) plan through Voya
• Generous PTO – A robust paid time off policy to support work-life balance
• Voluntary Benefits for Part-Time Employees – Dental, vision, life, accident insurance, and telehealth options for those working 20 hours or more per week

Bradford Health Services is a Great Place to Work® Certified organization, reflecting a culture rooted in trust, inclusion, and purpose-driven leadership.