Receptionist - On-Call/Relief
Stevens Point Auto Center · Stevens Point, WI · Yesterday
Administrative$20/hrFull-time
Wage: $20/hr, paid weekly At Stevens Point Auto Center, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Stevens Point Auto Center, is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years. Job Summary We are seeking a receptionist to cover the front desk for both scheduled and unscheduled absences due to sickness, vacations, etc. This individual will greet customers as they enter the showroom, as well as answer phone calls and be responsible for some other daily office tasks. We are looking for someone who can be flexible with scheduling and willing to work Saturdays, if needed. Benefits Growth opportunities Employee vehicle purchase plans Long term job security Discounts on products and services Responsibilities Answer phones and direct consumer to the proper department and follow up in a timely manner Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution Operate switchboard telephone system Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold Assist the managers with various clerical duties as needed Be friendly, professional, courteous and efficient when working with all customers and employees Familiarize yourself with department structures & internal procedures for assisting customers efficiently Qualifications Experience with Microsoft Office suite is a plus Ability to communicate customers' interests needs and requests to management and sales personnel Professional personal appearance We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test. Interested candidates must possess a valid driver's license and have a satisfactory driving record.