Receptionist - Northeast Veterinary Hospital (Seattle)

About the role

Northeast Veterinary Hospital is seeking a Receptionist to join their team in Seattle. The hospital is part of a larger network and is dedicated to providing outstanding small animal care. The ideal candidate will be passionate about providing excellent customer service and have a genuine love for animals.

Responsibilities

• Manage a multi-line phone system and greet clients with a positive attitude
• Maintain accurate medical records, manage appointment schedules, and handle financial transactions
• Be a key partner in pet wellness, educating clients on preventative care and other hospital services
• Demonstrate empathy and respect in every situation, treating each pet like your own

Requirements

• A passion for providing excellent customer service and a genuine love for animals
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment
• A collaborative, team-first mindset and the ability to work both independently and with direction
• Experience with veterinary software is preferred
• A flexible schedule, including some weekends and holidays, is required

Qualifications

The ideal candidate will have a strong passion for providing excellent customer service and a genuine love for animals. They will also have exceptional communication skills, strong organizational skills, and a collaborative mindset.

Skills

Strong communication and organizational skills are required for this role. Experience with veterinary software is also preferred.

Benefits

• Competitive hourly rate or salary based on experience and role
• Comprehensive coverage options including Medical, Dental, and Vision insurance
• Access to Employee Assistance Program (EAP) for all teammates
• 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage
• Opportunities for professional development, including educational assistance for qualified teammates
• Discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc

Pay

The pay range for this position is $21.80-$23 per hour based on experience.

Schedule

A flexible schedule, including some weekends and holidays, is required.