Receptionist - Northeast Veterinary Hospital (Seattle)

About the role

Join Mission Pet Health in Seattle, Washington, where you'll be part of a supportive and innovative environment dedicated to providing top-notch small animal care. We are committed to your professional growth and offer structured programs to help you achieve your career aspirations.

Responsibilities

• Manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody compassion and empathy, demonstrating empathy and respect in every situation and treating each pet like your own.

Requirements

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred.
• A flexible schedule, including some weekends and holidays, is required.

Qualifications

• A flexible schedule, including some weekends and holidays, is required.
• The pay range for this position is $21.80-$23 per hour based on experience.

Benefits

• Comprehensive benefits package including Medical, Dental, Vision insurance, Employee Assistance Program (EAP), 401k retirement options, Life Insurance, and Disability coverage.
• Discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

Schedule

This position requires a flexible schedule, including some weekends and holidays.

Pay

The pay range for this position is $21.80-$23 per hour based on experience.

Skills

• Excellent communication skills.
• Strong organizational skills.
• Collaborative, team-first mindset.
• Experience with veterinary software (preferred).

Benefits

• Comprehensive benefits package including Medical, Dental, Vision insurance, Employee Assistance Program (EAP), 401k retirement options, Life Insurance, and Disability coverage.
• Discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.