Receptionist Mental Health Care

About the role

Mahajan Therapeutics is looking for a highly organized, professional and enthusiastic receptionist to handle a multitude of administrative functions in the treatment center. An ideal candidate is able to multitask and ensure the coordination of office activities, partner with clinic staff and maintain the paper flow of clerical functions in the office.

Responsibilities

• Act as receptionist and perform secretarial duties including answering phones, forwarding calls, managing mail flow, data entry, reconciling daily money collected, and office inventory control
• Assist Medical Director/Program Physician/Nurse Practitioner with patient intakes including scheduling, patient check-in, insurance verification, payment collection and follow-up calls
• Assist in obtaining patient histories from other NTPs, building blank patient files for new admissions, archiving discharged files, and preparing and maintaining reports and records
• Perform office maintenance including cleaning the children’s play area, disinfecting and cleaning the lab area, and cleaning the coffee/beverage area
• Facilitate specimen collection from patients, deliver to lab, file results and distribute to counselors (if applicable)
• Perform other duties as assigned

Qualifications

• High school diploma or equivalent with at least 1-year prior experience in an office setting
• Excellent customer service skills and professional public presentation skills, including telephone etiquette
• Proficient in basic PC skills; Microsoft Word and Excel preferred
• Ability to understand and follow oral and written directions, establish and maintain effective working relationships with patients, program management, medical staff, counselors and peers
• Ability to maintain routine records and communicate effectively, both orally and in writing
• Self-directed with the ability to work with little supervision; flexible and cooperative in fulfilling all obligations
• Satisfactory drug screen and criminal background check

Benefits

• Competitive salary
• Comprehensive benefits package including medical, dental, vision and 401(k)
• Generous paid time off accrual
• Excellent growth and development opportunities
• Satisfying and rewarding work striving to overcome the opioid epidemic

About Mahajan Therapeutics

Mahajan Therapeutics is a progressive mental health and substance abuse treatment organization committed to the highest quality of patient care in a comfortable outpatient clinic setting. Our goal is to address the physical, emotional, and mental aspects of each patient so they can achieve long-term mental health and recovery goals and an improved quality of life.