Receptionist - Manteno

Family Guidance Centers, Inc. (FGC) is a not-for-profit behavioral healthcare organization treating and preventing substance use disorder and related issues. Since 1969, FGC’s comprehensive programming has guided individuals toward their full potential as productive members of their families and society. We support behavioral health through innovation, accountability, and compassionate care to facilitate positive, lasting change.

About the role

Front-desk receptionist position at our outpatient clinic in Manteno, IL.

Responsibilities

• Check clients into the computer as they arrive and confirm any notes or holds in the system.
• Direct clients to the appropriate department or area.
• Receive patient payments and issue receipts.
• Provide customer service to staff, clients, and guests.
• Answer and transfer calls from the front desk.
• Maintain order in the lobby and medication area and support toxicology services.

Requirements

• High School Diploma or GED.
• Minimum age of 18.
• Customer service experience.
• DCFS clearance required.
• Must pass pre-employment drug screening (THC and/or CBD prohibited).

Schedule

• Monday–Thursday: 12:00 p.m. – 8:30 p.m.
• Sunday: 7:00 a.m. – 3:30 p.m.

Pay

$16.00 – $17.50 per hour.

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Employee Assistance Program (EAP)
• 401k pension plan
• Paid time off: vacation, sick, and personal days plus paid holidays

Work Location: 333 W. Evergreen St., Manteno, IL 60950