Receptionist (Lobby Ambassador)

About the role

If you're passionate about hospitality, enjoy interacting with people, and thrive in a professional corporate environment, this role is for you. As a receptionist, you'll serve as the welcoming face of the workplace while supporting front desk operations, workplace services, and administrative functions that help create a seamless experience for employees and visitors.

Responsibilities

• Welcome employees, clients, and visitors with a warm and professional approach
• Register visitors, issue badges, and notify hosts of arrivals
• Answer and route calls while responding to general inquiries
• Maintain a clean, organized, and secure reception area
• Support meeting logistics, event signage, and workplace safety procedures
• Provide administrative support using Microsoft Office applications
• Submit and monitor maintenance and janitorial requests
• Manage incoming mail, packages, and deliveries
• Maintain office logs, records, and workplace communications
• Collaborate with internal teams and support cross-functional operations as needed

Requirements

• A high school diploma or equivalent required
• 2–5 years of experience in reception, front office, hospitality, or customer service within a corporate environment
• Ability to lift up to 40 lbs. and sit or stand for extended periods, with or without reasonable accommodation
• Strong customer service and communication skills
• Professional, polished, and welcoming demeanor
• Excellent organization, multitasking, and time management skills
• Ability to work independently in a fast-paced environment
• Proficiency with Microsoft Office Suite and Outlook
• Dependable, adaptable, and detail-oriented

Qualifications

None or Negligible

Skills

• Customer Service
• Communication
• Administrative Support
• Microsoft Office Suite
• Microsoft Outlook

Benefits

• Career Growth
• Learning & Development
• We Recognize Talent
• Benefit Offerings
• Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.

About SPS

SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers.

What We Offer

• Career Growth
• Learning & Development
• We Recognize Talent
• Benefit Offerings
• Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.

Pay Range

$22 - $22 USD

Job Alert

To ensure a fair and authentic interview process, applicants may not use AI tools or any other form of real-time assistance during interviews. SPS team members may use transcription or note-taking technology solely to support accurate interview documentation.

Application Instructions

To apply for this job, please visit the link provided and follow the application instructions.