Receptionist - Level 1

Assignment duration: 1 month with possible extension. Potential to convert to full-time employment.

About the role

First point of contact for all those entering the workplace. You will greet visitors with a friendly and welcoming demeanor, issue visitor passes, follow security protocols, and escort visitors to the proper location. You will also answer the telephone in a professional manner, delivering an elevated hospitality experience.

Responsibilities

• Greet visitors and issue visitor passes while following security protocols
• Escort visitors to the proper location within the building
• Answer telephones in a professional manner
• Provide recommendations and solutions across the organization
• Support project work, including developing presentations and speaking to groups
• Maintain knowledge of the building, workplace, and neighboring areas
• Identify and contact key teams (FM, AV, Catering) for requests and escalations
• Arrange and confirm recreational, dining, and business activities
• Manage janitorial or maintenance work orders
• Address issues with vendors or staff and escalate inquiries or complaints
• Provide customer service-driven solutions
• Support office supply management, meeting coordination, and equipment care
• Create customized client materials following brand guidelines
• Anticipate guest/client needs and offer proactive support
• Take ownership of tasks and follow up to ensure completion
• Demonstrate emotional intelligence in interactions
• Communicate daily with executive assistants, key bookers, and C-suite executives
• Organize and manage on-site events, including securing space and handling setup/teardown
• Follow security and emergency procedures to ensure building safety
• Solve typical and atypical problems in your work area without supervision
• Manage meeting reservations, catering, AV, and similar service requests
• Ensure accuracy in the meeting room booking system and update as needed
• Monitor workplace experience mailboxes and respond to emails within 24 hours
• Provide catering menus and address dietary/allergen requests with attention to detail
• Research clients/visitors and communicate VIP arrivals to the team

Requirements

• High School Diploma or GED with 0-2 years of job-related experience
• Understanding of work routines, standards, and applying skills across processes and systems
• Intermediate problem-solving skills with the ability to select solutions without supervision
• Ability to explain detailed and complex information clearly and concisely
• Advanced knowledge of Microsoft Office products (Word, Excel, Outlook, etc.)
• Strong organizational skills and a robust inquisitive mindset

Schedule

Monday through Friday, 7:30 AM to 4:30 PM.