RECEPTIONIST / LEGAL PRODUCTION ASSISTANT

Location: Bossier City, Louisiana

Employment Type: Full-time preferred, part-time negotiable

Schedule: Monday–Friday, 9:00 AM–4:00 PM

Responsibilities

• Greet visitors and provide professional, courteous customer service.
• Answer and direct incoming telephone calls and respond to general inquiries.
• Assist customers with questions regarding newspaper services, subscriptions, advertising, legal notices, and other business matters.
• Receive, review, and process legal notices and public notices submitted for publication.
• Verify notice information, publication dates, deadlines, and other required details for accuracy.
• Enter legal notices and related information into the newspaper's production and/or billing systems.
• Coordinate with customers, attorneys, courts, government agencies, and other organizations regarding legal and public notices.
• Maintain accurate records of notices, publication schedules, and related documentation.
• Prepare affidavits, tear sheets, and other documentation associated with legal notice publication, as needed.
• Assist with billing, payments, invoices, and other routine office functions related to legal notices.
• Maintain confidentiality when handling legal documents and sensitive customer information.
• Assist newspaper staff with general administrative and production duties as needed.
• Maintain an organized, professional, and welcoming front office.

Qualifications

• Previous experience in an office, receptionist, customer service, legal, newspaper, or administrative position preferred.
• Strong attention to detail and accuracy.
• Excellent written and verbal communication skills.
• Ability to work professionally with customers, attorneys, government officials, and members of the public.
• Strong organizational and time-management skills.
• Ability to meet deadlines and manage multiple tasks in a fast-paced environment.
• Basic computer skills and proficiency; familiarity with Adobe InDesign and Photoshop is a plus.
• Ability to learn newspaper production, billing, and legal-notice systems.
• Ability to proofread documents and identify spelling, grammatical, and factual errors.
• Previous experience with legal notices, public notices, or newspaper production is a plus.

Ideal Candidate

The ideal candidate is organized, dependable, detail-oriented, and comfortable working with the public. This person should take pride in accuracy, understand the importance of publication deadlines, and be able to handle confidential and time-sensitive information professionally. Experience working in a newspaper office, law office, government office, or other deadline-driven environment is helpful but not required.