Receptionist - Law Firm

Responsibilities

• Manage reception desk in main lobby
• Greet visitors, be well spoken, clear, and patient with all visitors
• Serve as focal point for visitors, customer and client personnel
• Ensure lobby is clean and presentable at all times
• Enforce and handle security compliance standards regarding visitor’s badges
• Other Front Desk tasks as assigned (i.e., assisting visitors with special requests such as taxis and restaurants; contacting shuttle drivers for Associates and visitors; distributing Wyndham’s wireless router password to authorized users; etc.)
• Maintain schedule of conference rooms and visitor offices
• Order breakfast, lunch and dinner when required for meetings
• Act as switchboard for internal calls
• Maintain the highest levels of customer care while demonstrating a friendly and undefined
• Aid associates with conference room reservations and room preparation, when they inquire, by providing guidance to customer conference room management system
• Perform duties and special requests as assigned by management and client
• Ensure operating and quality standards are met based on service objectives
• Maintain accuracy of required reports, logs, and measurements
• Demonstrate flexibility in satisfying customer needs and ensure that any facility need is proactively addressed at all times
• Ensure adherence to business guidelines including safety and security procedures

Requirements

• High School diploma or equivalent (GED) required
• Minimum of 2 years receptionist related experience required
• Law firm experience preferred
• Computer proficiency in email environments, MS Office, Outlook
• Strong organizational and administrative skills required
• Ability to communicate both verbally and written with customers and client personnel
• Ability to excel in a fast-paced, multi-tasking, team environment
• Ability to effectively work independently and in a team environment
• Ability to adhere and administer company’s policies and procedures
• Creative thinker
• Outstanding work ethic
• Ability to lift or move 40 lbs. or greater
• Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.
• Ability to walk, bend, kneel, stand or sit for an extended period of time
• Ability to work additional hours if needed

Qualifications

• High School diploma or equivalent (GED) required
• Minimum of 2 years receptionist related experience required
• Law firm experience preferred
• Computer proficiency in email environments, MS Office, Outlook
• Strong organizational and administrative skills required
• Ability to communicate both verbally and written with customers and client personnel
• Ability to excel in a fast-paced, multi-tasking, team environment
• Ability to effectively work independently and in a team environment
• Ability to adhere and administer company’s policies and procedures
• Creative thinker
• Outstanding work ethic
• Ability to lift or move 40 lbs. or greater
• Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.
• Ability to walk, bend, kneel, stand or sit for an extended period of time
• Ability to work additional hours if needed

Skills

• Excellent communication skills
• Organizational skills
• Customer service skills
• Administrative skills
• Technical acumen

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Paid Time Off (PTO)

Pay

The Compensation range for this role is $24- $26 USD per hour. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.

Schedule

Not specified

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Paid Time Off (PTO)