Receptionist - Kingsport, Tennessee, United States
About the Company
Victory Automotive Group is a family-owned and operated business since 1997 with over 50 locations across the United States. We provide exceptional opportunities for employees, customers, and communities, and represent multiple manufacturers. Our commitment is to continuously improve our dealerships and services to meet customer needs while delivering a pleasant, informative, and professional experience.
About the Role
The Receptionist sets the tone for our company by answering incoming telephone calls and greeting visitors in a friendly, helpful manner. This role serves as an outstanding listener and information source, ensuring customers are promptly assisted by knowing all points-of-contact within the company. The Receptionist also performs administrative duties as needed daily.
Responsibilities
- Greets all customers in a warm, sincere, and helpful manner
- Directs customers to the appropriate department or point-of-contact
- Manages inbound phone inquiries and routes calls accordingly
- Coordinates questions and issues with the appropriate department personnel
- Provides administrative assistance as needed
- Attends all staff meetings, training, and educational classes as required
- Performs other duties as assigned
Requirements
- Experience in a similar role (e.g., front desk, administrative assistant)
- Pleasant and courteous personality
- Strong administrative and organizational skills
- Strong phone and computer skills
- Excellent communication and interpersonal skills