Receptionist/Kennel Technician - Yukon Hills Animal Hospital

About the role

Welcome to Yukon Hills Animal Hospital, a full-service veterinary clinic dedicated to treating every pet like family since 1979. We believe in providing personal attention to the unique concerns of every pet owner and their animals, offering comprehensive care ranging from wellness visits to surgical procedures. Our commitment to excellent patient care is reflected in our community trust, evidenced by our outstanding 4.8-star Google rating. If you are looking for an opportunity where you can join a dedicated healthcare team and do your best work, we invite you to explore this vital role in Yukon, Oklahoma.

Responsibilities

• Manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Provide personalized care for our boarding and daycare pets, ensuring they receive the correct food, exercise, and attention to make their stay comfortable and safe.
• Observe animal behavior closely and communicate any concerns to the medical team to ensure timely care.
• Maintain a clean and safe environment for kennel areas, runs, and shared spaces to uphold the highest standards of care.
• Advocate for pet health by educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Lead with compassion and empathy, demonstrating empathy and respect in every situation and treating each pet like your own.

Requirements

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred.
• A flexible schedule, including some weekends and holidays, is required.
• Be able to handle patients that are 75+ lbs.

Qualifications

• High school diploma or equivalent.
• Valid driver’s license and reliable transportation.
• Ability to lift up to 50 lbs.

Skills

• Excellent communication skills.
• Organizational skills.
• Teamwork and collaboration.
• Customer service orientation.
• Basic computer skills.

Benefits

Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked. Competitive Compensation A competitive hourly rate or salary based on your experience and role. Health & Wellbeing We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates. Financial Security Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage. Commitment to Growth We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs. The Power of a Network Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices. Valuable Perks Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

Pay

The pay range for this position is $14.50-$17.50 per hour based on experience.

Schedule

A flexible schedule, including some weekends and holidays, is required.