Receptionist-Info Record Clerk

Title/Role: FL-DCF-Inverness- Receptionist-Info Record Clerk Worksite Address: 403 W. Highland Blvd Inverness, FL 34452 CAI Contract Manager (CAI Use Only): Sherry Mellow Engagement Type: Contract Pay Rate: $15.00/hr Job Summary DCF Family Safety Receptionist providing administrative assistance to the Department of Children and Families for Child Protection and Children's Legal Services, handling inquiries, questions, and customer complaints within the Service Centre. Roles & Responsibilities Answer incoming callsAnswer door and assist clients/families visiting the officeHandle outgoing/incoming mail delivery via postage machineTidy up play room (when used)Prepare closure lettersPerform case filingManage forms using Share DriveAssist with employee interviewsAccept supply deliveries and stock supply roomKeep Blue Book stocked Experience Strong job tenure in a professional office environment 2 yearsCustomer-facing customer service experience in a professional environment 1 yearExperience in mail room processes and machines highly desiredExperience assisting with employee interviews highly desiredExperience with supply management highly desiredExperience using Share Drive highly desired Key Skills Office equipment operation (postage machine, copier, fax machine)Customer service and complaint resolutionAdministrative support and filingProfessional, courteous communication