Receptionist - In Person

About the role

This person will provide friendly, professional customer service for high-volume phone calls and interact with the public (visitors, etc.). Answer multiple phone lines (high volume), take payments from customers, assist visitors, perform computer work, schedule conference rooms, handle complaints of unanswered phones, assist with stuffing envelopes or filing at desk, handle problems with walk-ins regarding medical bills, complete special projects as assigned.

Responsibilities

• Answer multiple phone lines (high volume)
• Take payments from customers
• Aid visitors
• Perform computer work – data for payments
• Schedule conference rooms
• Handle complaints of unanswered phones
• Aid, when requested, with stuffing envelopes or filing at desk
• Handle problems with walk-ins regarding medical bills
• Complete special projects as assigned

Requirements

• High School Diploma or General Education Degree (GED), plus six to twelve months related experience and/or training, or equivalent combination of education and experience
• A minimum of three years experience on a high volume switchboard is required

Qualifications

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, while maintaining regular attendance that is acceptable to company standards

Skills

• Excellent verbal and interpersonal communication skills
• Courteous telephone communication skills

Benefits

• Generous paid time off & paid holidays
• Medical
• Dental
• Vision
• Healthcare spending or reimbursement accounts such as HSA or FSA
• Employer paid Core Benefits – Life Insurance, STD, LTD, and EAP
• 401k with Company match
• Many Company sponsored employee events

Pay

N/A

Schedule

N/A

Other Skills and Abilities

• Must maintain an excellent professional appearance at all times
• Ability to maintain composure in a very busy environment
• Dependable and patient
• Some knowledge of Microsoft Office products

Conditions

• Business conditions may require occasional overtime
• All overtime work must be pre-approved by the employee's immediate supervisor
• Other functions may be assigned as business conditions change

Work Environment

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job
• While performing the duties of this job, the employee is regularly required to perform keyboard work, verbal communications and close vision computer use
• The employee may need to lift and/or move up to fifteen (15) pounds

HIPAA Security Statement

This position may require access to private health information (PHI) and/or electronic private health information (EPHI) for Loomis Company clients. The minimum necessary access will be granted based on the employee’s responsibilities. To perform their job requirements, certain employees may also be granted access to PHI and EPHI of Loomis Company employees.

Equal Opportunity Employer

The Loomis Company is proud to be an equal opportunity employer committed to hiring a diverse and inclusive workforce. We provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of sex, sexual orientation, gender (including gender identity and/or expression), pregnancy, race, color, creed, national or ethnic origin, citizenship status, religion, disability, marital status, age, genetic information, veteran status or any personal attribute or characteristic that is protected by applicable local, state or federal laws.