Receptionist II

Essential Functions

• Provide receptionist and some secretarial services to the department and respond to customer needs for banking services.
• Learn and perform some duties of a lending assistant, which could include:
• Data entry
• Making advances and payments on loans
• Transferring money between accounts
• Working to reduce collateral/credit exceptions
• Scanning loan documents
• Light correspondence

Other Duties

• Data entry for monthly retail reports and customer shop reports
• Maintain equipment and supply stock for departments

Minimum Qualifications

• Above average communication skills
• Somemathematical and general business knowledge normally acquired by a high school graduate
• Eighteen to thirty-six months clerical experience
• Working knowledge of Excel and Word
• Banking experience is preferred

Performance Qualities

• Good customer relation skills
• Telephone etiquette
• Initiative
• Reliability
• Flexibility
• Quality work
• Confidentiality
• Professional demeanor