Receptionist I

We need to output HTML fragment with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Must not repeat job title as heading. Must not include Job ID etc. Must remove boilerplate like EEO, disclaimer, signatures, etc. Must preserve all substantive info. We need to parse the job posting. Job Title: Reception I FLSA Status: Non-Exempt About Us: paragraph. Location & commitments: FT/PT/Temp/PRN role based at our Greenville (other) location, Monday-Friday, 8a.m. – 5 p.m. Overtime may be required... Weekend work rare but can occasionally be necessary. Supervision Received/Exercised. Typical Physical Demands. Typical Working Conditions. About The Role: paragraph. Responsibilities: bullet list (starting with "Practice exceptional customer service..."). Candidate Requirements: paragraph (some repeated). Also "High School diploma required. One or more years of secretarial/medical assistant experience. Associates Degree preferred." Also "Affirmative Action/EEO statement" (boilerplate to remove). "Disclaimer", "Signatures" remove. We need sections: About the role (we have About The Role). Responsibilities (we have bullet list). Requirements (maybe combine Candidate Requirements and some from About Us? The posting includes "High School diploma required..." etc. Also "Associates Degree preferred." Also maybe "FLSA Status: Non-Exempt" is metadata; could be placed in a short

maybe under a generic meta? But we should not create a heading for metadata unless we have a section. The instruction: "Do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

or drop it." So we can include a short

for location & schedule etc? But we should only create sections when there is real specific content. For Schedule, we have schedule info: Monday-Friday 8am-5pm, overtime may be required, weekend work rare, able to begin each day at 7:30am and end at 6:00pm, some late nights required. That's schedule specifics. So we can create a Schedule section with that info. Pay: not mentioned. So we should NOT create Pay section. Benefits: not mentioned. So no Benefits. Skills: maybe we can infer from responsibilities but not explicit list. The posting does not have a separate Skills section. So we should not create Skills unless there is explicit list. There's mention of "Strong communication skills", "Manual dexterity required", etc. But those are within responsibilities or physical demands. Not a dedicated skills list. Better to not create Skills section. Qualifications: we have education/experience requirements. Could be Qualifications section. The posting includes "High School diploma required. One or more years of secretarial/medical assistant experience. Associates Degree preferred." That's qualifications. Also maybe "FLSA Status: Non-Exempt" is not qualification. So we can put Qualifications. Requirements: maybe we separate Requirements (like "Responsible for greeting...") but that's more like duties. Actually the "Candidate Requirements" paragraph is similar to responsibilities. But we already have Responsibilities section with bullet list. The "Candidate Requirements" includes some responsibilities again. We could treat that as part of Responsibilities or maybe as Requirements (like job requirements). But we already have Responsibilities. The instruction: Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have both Requirements and Qualifications if content distinct. We have "Candidate Requirements" paragraph: "Responsible for greeting, welcoming and assisting patients, securing accurate and up to date patient information, collecting patient balances and copayments at the time of service, ensuring prompt service at the point of check in/out, and promoting positive workplace with other departments within Physicians East." That's basically a summary of duties. Could be considered Requirements (what the candidate must do). We'll put that in Requirements section as prose. Qualifications: education/experience. About the role: we have About The Role paragraph. Schedule: we have schedule details. Location & commitments maybe could be part of About Us? But we already have About Us paragraph. Could we create an "About Us" section? Not in the list of allowed headings. The allowed headings are only those listed. So we should not create About Us heading. Instead we can fold that info into a short

maybe under About the role? But About the role is separate. The instruction: "Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It implies those are the allowed headings. So we should only use those headings. So we need to map content to those headings. Thus we need sections: About the role, Responsibilities, Requirements, Qualifications, Schedule. Possibly also Benefits if present (none). Pay if present (none). Skills if present (none). We'll omit those. Now we need to extract content for each. About the role: The paragraph under "About The Role". Let's copy it exactly: "The Reception position oftentimes is the first person with whom a patient or patients family member will interact either upon arrival at the practice or via phone conversations prior to the visit. The Reception staff are responsible for ensuring optimization of the patient visit by positively impacting the patients care through knowledgeable, reliable, and courteous interactions. Further, the Reception staff ensures the accuracy of the patient’s demographic and insurance information. The Reception staff works closely with all care team members and is responsible for performing a variety of office functions including answering incoming phone calls; scheduling appointments; greeting patients and family members; and collecting co-payments." We should keep that as

. Responsibilities: The bullet list after "Responsibilities". Let's list each line: - Practice exceptional customer service, greeting every patient and calling them forward at earliest ability to check in - Effective communicate between administrative team, clinical staff, insurance staff, lab and diagnostic staff, patient assistant team, security staff, and providers - Provide and explain required forms and paperwork required at check in - Verify active insurance, in/out of network eligibility, and authorizations - Collect copays, coinsurance, and outstanding balances - Adhere to and explain financial policy to patients as needed - Coordinate multiple areas and resources to resolve scheduling, insurance, and clinical conflicts - Take initiative in learning new tasks, processes, and software/systems - Ongoing growth in knowledge of company policies and procedures - Commitment to adherence to safety practices and policies - Alignment with company mission and dedication to reflect in daily efforts - Strong communication skills to direct feedback including patient complaints to Patient Liaison, Operations Manager, Operations Supervisors, and team members - Carefully verify, enter, and update patient demographic information. - Responsible for individual till including cash, checks and credit cards and balancing funds with encounter tickets and transactions entered. - Schedule, coordinate, cancel, and reschedule patient appointments. - Document detailed information for clinical staff follow up in AthenaFlow. - Tactfully connect patients with delinquent accounts to patient representatives to set up financial agreements and answer billing questions. - Able to begin each day at 7:30am and end at 6:00pm. - Some late nights are required. - Adaptable to additional administrative needs and willingness to assist in any needed tasks/orientation in any area. Note: Some of these items like "Able to begin each day at 7:30am..." and "Some late nights are required." could also go to Schedule, but they are in Responsibilities list. We'll keep them in Responsibilities as they appear. Requirements: The "Candidate Requirements" paragraph: "Responsible for greeting, welcoming and assisting patients, securing accurate and up to date patient information, collecting patient balances and copayments at the time of service, ensuring prompt service at the point of check in/out, and promoting positive workplace with other departments within Physicians East." We'll put that as

. Qualifications: Education/experience: "High School diploma required. One or more years of secretarial/medical assistant experience. Associates Degree preferred." We'll put that as

maybe also include FLSA status? Not needed. Schedule: Schedule details from Location & commitments and also from Responsibilities items about start/end times. Location & commitments: "FT/PT/Temp/PRN role based at our Greenville (other) location, Monday-Friday, 8a.m. – 5 p.m. Overtime may be required to ensure patients are taken care, tasks are completed, and calls are returned in a timely manner. Weekend work is rare but can occasionally be necessary. Supervision Received: Reports to the Department Coordinator, Operations Supervisor and Operations Manager. Supervision Exercised: None. Typical Physical Demands: Requires sitting for long periods of time. Working in office environment. Some bending and stretching required. Manual dexterity required for use of calculator and computer keyboard. Typical Working Conditions Work is performed in an office environment. This position involves frequent contact with staff, patients, and the public." We need to extract schedule specifics: Monday-Friday 8am-5pm, overtime may be required, weekend work rare but can occasionally be necessary, able to begin each day at 7:30am and end at 6:00pm, some late nights are required. Also maybe FT/PT/Temp/PRN role based at Greenville (other) location. That's location info; we could include location in schedule section? But schedule section is for schedule; location maybe not appropriate. However we have no other section for location. Could we put location in About the role? Not ideal. Perhaps we can include location in a short

under About the role? But we already used About the role for the paragraph. We could add another

after that for location & schedule? But the instruction: "Use

for section headings ... Use

• for any list of duties/requirements/benefits, and

  for prose." So we can have multiple

  under a section. So we could put location and schedule details under Schedule section as prose. Thus Schedule section will contain prose: "FT/PT/Temp/PRN role based at our Greenville (other) location. Monday‑Friday, 8 a.m. – 5 p.m. Overtime may be required to ensure patients are taken care of, tasks completed, and calls returned in a timely manner. Weekend work is rare but can occasionally be necessary. Able to begin each day at 7:30 a.m. and end at 6:00 p.m.; some late nights are required." We should also maybe include supervision info? That's not schedule. Could be omitted as minor metadata? Might be considered minor metadata; we could fold into a short

  under Schedule or maybe drop. The instruction: fold minor metadata into a short

  or drop it. So we could include supervision Received/Exercised as a short

  under Schedule? But that seems odd. Better to drop it as it's not schedule. However we need to preserve ALL substantive information. Supervision Received/Exercised is substantive? It's about reporting lines. Could be considered part of Requirements? Not really. There's no section for supervision. Could we put it under Requirements? Not appropriate. Could we put under About the role? Not appropriate. The instruction says we can fold minor metadata into a short

  or drop it. So we can drop supervision lines if considered minor. But is it minor? It's about who you report to. Might be considered important. However there is no appropriate heading; maybe we can include it under Requirements as a short sentence? But Requirements is about what the candidate must do; supervision is not a requirement. Could be considered part of "About the role"? Not really. Given the limited headings, we might need to drop some info like supervision, physical demands, working conditions. Are those substantive? They describe job conditions. Could be