Receptionist / HR Support (Bilingual, Spanish a Plus)

The HR & Front Desk Administrator at Kiefer Sage is responsible for greeting, welcoming, and directing visitors and employees with a positive, professional, and helpful attitude while providing administrative support to the Human Resources team. This role serves as the first point of contact for the organization and acts as a gatekeeper for the building.

About the Role

• Provide administrative support to the Human Resources team as needed
• Aid in onboarding communications, including preparing materials and coordinating schedules
• Schedule meetings, interviews, and HR-related appointments
• Create and distribute monthly employee newsletters
• Create, update, and maintain digital signage and internal communications displays
• Order food and assist with coordination for company meetings, events, and employee activities
• Support HR initiatives, office coordination, and employee experience activities as needed

Responsibilities

• Assist with administrative tasks as needed
• Answer all incoming calls and direct them to the appropriate person or department
• Greet, assist, and/or direct employees and visitors in a professional manner
• Act as gatekeeper for the building and notify appropriate personnel of visitor arrivals
• Assign visitor badges and ensure proper sign-in/sign-out procedures
• Track employees during fire alarms or emergency situations
• Maintain cleanliness and organization of the reception area and coffee/break area
• Receive, open, sort, and deliver incoming mail daily
• Perform various HR-related clerical and administrative tasks that arise based on team needs

Requirements

• High School Diploma or equivalent
• Proficiency with Microsoft Office (Word, Excel, Outlook)
• Prior receptionist, front desk, or customer service experience preferred
• Administrative or clerical experience in an office environment preferred
• Bilingual (English/Spanish) a plus

Qualifications

• Customer Focus
• Professional Phone Etiquette
• Multitasking and Prioritization
• Attention to Detail
• Organization and Time Management
• Communication (Oral & Written)
• Confidentiality and Professional Discretion
• Supervisory Responsibility (none)

Skills

• Customer Service
• Administrative Support
• Office Coordination
• Employee Experience

Benefits

• Medical, Dental, and Vision Insurance
• Life Insurance
• Short-Term and Long-Term Disability
• FREE Virtual Urgent and Mental Health Care
• 401(k) Retirement Plan
• Tuition Reimbursement
• Bonus Opportunities

Pay

This is a full-time position with days and hours of work being Monday through Friday, 8:00 a.m. to 5:00 p.m. in Rogers, AR.

Schedule

Full-time, Monday through Friday, 8:00 a.m. to 5:00 p.m.

Department

Human Resources

Reports To

Director of People and Culture

FLSA Status

Non-Exempt

Date

04/28/2026