Receptionist / HR Assistant

About the role

Crest Operations is seeking a Receptionist/Human Resources Assistant to join our dynamic team. This role is crucial as the individual serves as the welcoming face for all Crest Companies, handling visitors, phone calls, and administrative tasks.

Responsibilities

• Serves visitors by greeting, welcoming, and directing them appropriately and notifying appropriate recipients of visitor arrival
• Informs callers and visitors by answering or referring inquiries
• Directs visitors by maintaining employee and department directories
• Maintains security by following procedures and monitoring guest logbook
• Operates the Crest Industries phone system through professionally answering calls and routing them as appropriate
• Manages the company voicemail messaging system by monitoring messages and ensuring that they are routed and delivered to the appropriate recipient
• Welcomes interviewing candidates and escorts them to interview locations when requested
• Supports the Human Resources team in creating and submitting check and payment requests
• Creates and distributes calendar invitations for events and large meetings
• Coordinates the birthday card, new baby, and new marriage gift distribution
• Plans and coordinates the company luncheons
• Affords assistance with Fleet Training assignments

Requirements

• Three plus years of administrative or customer service experience is required
• Excellent organizational skills with the ability to anticipate needs and priorities
• Intermediate skill level with Microsoft Word and Excel is required
• Ability to work consistently while managing a variety of interruptions
• Attention to detail, capable of proofing your own work and the work of others
• High sense of urgency and confidentiality
• Excellent communication skills and the ability to interact with all levels of the organization
• Proficient computer skills in Word, Excel and PowerPoint and typing skills
• Available for occasional overtime as needed

Working Conditions

• Physical Requirements: Sitting, Vision, Hearing, Manual Dexterity, Lifting, Mobility, Communication, Multi-tasking, Stress Tolerance, Organization, Problem-solving, Focus

Core Competencies

• Customer Focus
• Decision Quality
• Business Insight
• Drives Results
• Collaborates
• Communicates Effectively
• Courage
• Instills Trust
• Manages Ambiguity