Receptionist HCC

Performs day-to-day administrative, secretarial, and receptionist functions for the facility following current procedures and direction from the Office Supervisor.

Responsibilities

• Answers incoming telephone calls and directs them to the appropriate person or department.
• Maintains confidentiality of all personnel information in accordance with the Privacy Act and established policies.
• Types documents, reports, and letters at a minimum of 50 words per minute with high accuracy.
• Handles repetitious tasks for extended periods, such as completing paperwork.
• Recognizes, responds to, and reports resident emergency situations immediately.
• Maintains strict confidentiality of all facility data, including resident records and conditions.
• Communicates with and supports residents, families, visitors, and others while ensuring privacy.
• Performs assigned tasks according to policies and procedures, as instructed by the Administrator.
• Notifies supervisor of pending absence or tardiness within the time frame described in the personnel handbook.
• Operates office equipment such as copiers, computers, and other machines as directed.
• Prepares and mails statements following established billing procedures.
• Assists in preparing time cards and distributing payroll checks.
• Maintains current files and listings of residents, emergency phone numbers, and key personnel.
• Greets visitors, guests, residents, and salespeople; monitors and reports suspicious persons or situations.
• Receives, sorts, and distributes mail as directed.
• Refers difficult or conflicting interactions to the Administrator or appropriate department head.
• Conducts annual salary and wage surveys and reports findings to the Administrator.
• Assists in reporting complaints and grievances from residents, families, visitors, and partners.
• Assists with completing non-essential forms, reports, and supply inventory.

Requirements

• High school diploma or equivalent.
• At least six (6) months of experience in payroll, insurance, and/or clerical positions.

Qualifications (Preferred)

• Two (2) years of experience in payroll, insurance, and/or clerical positions.
• Courses in payroll, bookkeeping, office procedures, or related subjects.

Schedule

• PRN (as needed)
• 1st Shift

Work Location: PruittHealth - Rock Hill, South Carolina