Receptionist - Full-Time Days

Transitions Healthcare Washington PA is seeking a friendly, professional, and organized Receptionist to join our team. As the first point of contact for residents, families, visitors, and staff, you will play an important role in creating a welcoming environment while ensuring the front office operates efficiently each day. We are committed to providing our employees with the resources, support, and flexibility needed to build rewarding careers in a compassionate, resident-centered environment.

Why Join Us

• Competitive wages
• On-demand pay option
• Comprehensive medical, dental, and vision benefits
• Paid time off (PTO)
• Retirement savings opportunities
• Supportive leadership team
• Career advancement and professional development
• Positive, team-oriented work environment
• Opportunity to make a meaningful difference in the lives of our residents every day

Responsibilities

• Greet residents, families, visitors, vendors, and staff in a friendly and professional manner.
• Answer and direct incoming calls using a multi-line phone system while providing excellent customer service.
• Take and distribute accurate messages promptly.
• Provide clerical and administrative support, including typing, copying, faxing, filing, scanning, and laminating documents.
• Process incoming and outgoing mail and deliveries.
• Maintain organized office files and records.
• Monitor and replenish office supply inventory.
• Schedule and coordinate resident hair salon appointments and distribute weekly schedules.
• Prepare and distribute correspondence regarding resident care planning meetings.
• Update resident door signage as needed.
• Coordinate telephone system maintenance and voicemail setup.
• Maintain the facility meeting room calendar and assist with scheduling.
• Perform additional administrative duties as assigned.

Requirements

• Minimum of one (1) year of receptionist, clerical, administrative, or customer service experience in a professional office environment.
• Previous healthcare, long-term care, or skilled nursing experience preferred, but not required.
• Proficiency with Microsoft Word, Excel, Outlook, and other standard office applications.
• Excellent verbal and written communication skills.
• Strong organizational, multitasking, and customer service abilities.
• Ability to maintain confidentiality and professionalism in a fast-paced healthcare environment.

Benefits

• Competitive wages
• On-demand pay option
• Comprehensive medical, dental, and vision benefits
• Paid time off (PTO)
• Retirement savings opportunities