Receptionist FT

Silver Birch of Fort Wayne North is looking for a Receptionist to join our team. As the first friendly face people see when they arrive, you’ll play an important role in helping residents, families, and visitors feel welcome, supported, and at ease.

Why You’ll Enjoy Working at Silver Birch

At Silver Birch Living, we’re more than a workplace — we’re a caring community. Our team members value kindness, teamwork, and making a difference, and we support one another in creating a welcoming environment for everyone who walks through our doors. We believe your work matters, and we make sure you feel appreciated, respected, and proud of what you do.

• Pay on Demand – Get paid when you need it
• Attendance Recognition Program – Rewards for reliability
• Paid Time Off – Time to rest and recharge
• Health, Dental, and Vision Insurance – Through BlueCross BlueShield
• Invest in Excellence Program – Rewards for learning and doing great work
• Employee Emergency Assistance Fund – Support during unexpected challenges
• Growth Opportunities – Build your career with Silver Birch Living
• Certified Great Place to Work® – 2024 & 2025

Responsibilities

• Greet and welcome residents, families, and visitors as they arrive
• Help visitors sign in and provide basic directions or assistance
• Answer phone calls, transfer calls, or take messages as needed
• Answer questions or help connect people with the right team member
• Keep the front desk organized and stocked with forms and supplies
• Receive and sort mail, packages, and deliveries
• Prepare outgoing mail when needed
• Track visitors entering and leaving the community
• Assist with basic office tasks such as filing and organizing paperwork
• Prepare guest meal vouchers when needed

Requirements

• A high school diploma or GED is helpful
• Front desk or customer service experience is a plus
• Friendly, clear communication skills
• Kind, patient, and helpful with residents and visitors
• Strong organization skills and the ability to handle more than one task at a time
• Comfort working in a busy environment
• Willingness to work some weekends and holidays as needed

Benefits

• Pay on Demand
• Attendance Recognition Program
• Paid Time Off
• Health, Dental, and Vision Insurance through BlueCross BlueShield
• Invest in Excellence Program
• Employee Emergency Assistance Fund
• Growth Opportunities