Receptionist FT

Silver Birch of Fort Wayne North is looking for a Receptionist to join our team. As the first friendly face people see when they arrive, you’ll play an important role in helping residents, families, and visitors feel welcome, supported, and at ease. Your presence at the front desk helps set the tone for a warm and caring community every day. Why You’ll Enjoy Working at Silver Birch At Silver Birch Living, we’re more than a workplace — we’re a caring community. Our team members value kindness, teamwork, and making a difference, and we support one another in creating a welcoming environment for everyone who walks through our doors. We believe your work matters, and we make sure you feel appreciated, respected, and proud of what you do. We also offer benefits that support your life both at work and at home: Pay on Demand – Get paid when you need itAttendance Recognition Program – Rewards for reliabilityPaid Time Off – Time to rest and rechargeHealth, Dental, and Vision Insurance – Through BlueCross BlueShieldInvest in Excellence Program – Rewards for learning and doing great workEmployee Emergency Assistance Fund – Support during unexpected challengesGrowth Opportunities – Build your career with Silver Birch LivingCertified Great Place to Work® – 2024 & 2025 What You’ll Be Doing Greet and welcome residents, families, and visitors as they arriveHelp visitors sign in and provide basic directions or assistanceAnswer phone calls, transfer calls, or take messages as neededAnswer questions or help connect people with the right team memberKeep the front desk organized and stocked with forms and suppliesReceive and sort mail, packages, and deliveriesPrepare outgoing mail when neededTrack visitors entering and leaving the communityAssist with basic office tasks such as filing and organizing paperworkPrepare guest meal vouchers when needed What We’re Looking For A high school diploma or GED is helpfulFront desk or customer service experience is a plusSomeone with friendly, clear communication skillsA team member who is kind, patient, and helpful with residents and visitorsStrong organization skills and the ability to handle more than one task at a timeComfort working in a busy environmentWillingness to work some weekends and holidays as needed Silver Birch Living is an Equal Opportunity Employer. #SBL2