Receptionist - Flower Mound Veterinary Emergency & Specialty Center ER

The Role

Flower Mound Veterinary Emergency & Specialty Center is seeking a Receptionist to join our compassionate and dynamic team. The ideal candidate will embody our commitment to excellent customer service and a genuine love for animals.

Responsibilities

• Manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for pet health by educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody compassion and empathy, being a calming presence for clients and demonstrating empathy and respect in every situation.

Requirements

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred.
• A flexible schedule, including some weekends and holidays, is required.

Qualifications

• High school diploma or equivalent.
• Experience in a customer service or administrative role is preferred.
• Basic computer skills, including proficiency with Microsoft Office.

Benefits

• Comprehensive benefits package including Medical, Dental, Vision insurance, Employee Assistance Program (EAP), 401k retirement options, Life Insurance, and Disability coverage.
• Discounted veterinary care for your own pets.
• Access to an online discount platform and free 24/7 access to doctors through Teladoc.

Pay

Competitive compensation based on experience and role.

Schedule

A flexible schedule, including some weekends and holidays.