Receptionist - Family Practice

About the role

The Receptionist at Waynesville Family Practice serves as the primary point of contact for the department, supporting administrative tasks, customer service, and smooth daily operations.

Responsibilities

• Act as the primary point of contact for the department, assisting patients, visitors, and staff in a professional and organized manner.
• Manage incoming calls, emails, and correspondence, ensuring inquiries are addressed promptly and accurately.
• Cook up and schedule appointments to support smooth daily operations and optimal resource use.
• Provide administrative support, including filing, data entry, and document preparation.
• Maintain an organized, professional, and efficient reception area.
• Aid departmental staff with clerical and non-technical tasks as needed to support workflow.
• Deliver excellent customer service, responding to questions and concerns with care and accuracy.

Requirements

• A high school diploma or equivalent is required.
• An associate's degree is preferred.
• Experience in administrative support, customer service, or front-desk roles is a plus.
• Strong communication and interpersonal skills with a professional demeanor.
• Highly organized, detail-oriented, and able to multitask efficiently.
• Comfortable using office software and scheduling systems.
• Friendly, approachable, and patient-focused.
• Able to handle confidential information with discretion.

Qualifications

• High school diploma or equivalent required.
• Associate's degree preferred.
• Experience in administrative support, customer service, or front-desk roles a plus.
• Strong communication and interpersonal skills with a professional demeanor.
• Highly organized, detail-oriented, and able to multitask efficiently.
• Comfortable using office software and scheduling systems.
• Friendly, approachable, and patient-focused.
• Able to handle confidential information with discretion.

Skills

• Administrative Support
• Customer Service
• Front Desk

Benefits

This position offers comprehensive benefits including multiple levels of medical, dental, and vision coverage, tailored benefit options for part-time and PRN employees, and more. Financial protection and PTO, professional development opportunities, and employee well-being programs are also provided.

Pay

Base compensation is offered, along with additional benefits.

Schedule

Full-Time - Days

EEOC Statement

Haywood Regional Medical Center is an Equal Opportunity Employer. Haywood Regional Medical is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.