Receptionist - Evening and Weekend

Description

Job Type - Part-time (20 hours a Week)
Monday – 4:00 pm–7:00 pm
Tuesday – 4:00 pm–7:00 pm
Wednesday – 4:00 pm–7:00 pm
Thursday – 4:00 pm–7:00 pm
Friday – 4:00 pm–7:00 pm
Saturday – 8:00 am–2:00 pm

Representative Duties

• Close the Receptionist Station Daily according to established clinic hours
• Overhead Paging Announcement before engaging
• Alarm Handling of the Security Access Point for the buildings' Rear Access Doors
• Oversight of the Patient Document Pickup Area
• Proper handling of all aspects of the Patient Cab / Travel process requests that are approved
• Maintaining a well-kept shared space with the Daytime Receptionist
• Any additional projects that may be deemed necessary for this position

Qualifications

• High School Diploma or GED required
• Successful customer service background
• Basic Computer experience required
• Calm, patient, and understanding manner
• Strong attention to detail
• Good organizational skills
• Bilingual Spanish/English also preferred
• Experience working with an ethnically, culturally, and racially diverse work staff preferred

Skills

• Excellent customer service
• Greet each patient, coworker, and visitor with a smile and a welcoming, professional manner
• Provide patients clear directions to the relevant waiting area
• Provide clients with correct and accurate information regarding FCHC services and providers
• Able to ask for input from team colleagues if unsure of the correct response to inquiries
• Able to refer unusual or difficult situations to a supervisor
• Able to actively build good working relationships with colleagues and providers
• Able to behave appropriately for a highly visible position
• Able to behave discreetly when obtaining sensitive information from clients

Benefits

• Competitive salaries
• Excellent benefits package, including comprehensive medical and dental insurance plans, and a retirement plan with employer match
• 11 paid holidays
• Paid vacation

Pay

• Competitive salaries

Schedule

• Part-time (20 hours a Week)
• Monday – 4:00 pm–7:00 pm
• Tuesday – 4:00 pm–7:00 pm
• Wednesday – 4:00 pm–7:00 pm
• Thursday – 4:00 pm–7:00 pm
• Friday – 4:00 pm–7:00 pm
• Saturday – 8:00 am–2:00 pm