Receptionist (Weekends)

Job Duties

• Answer multi-line phone, transfer calls to proper individuals.
• Monitor fire alarm system and the facility cameras.
• Aid residents, resident’s family members, guests and visitors.
• Sell meal tickets to guest, family members and facility employees.
• Work with vending machine representative to receive refunds and disperse refunds.
• Record initial cash received for employee meals.
• Keep a daily log of activity during shift.
• Give or receive reports from guard or coworker.
• Receive daily mail, log all medication into the Pharmacy logbook and call the units to come pick it up and sign the medication release.
• Handle all vending machine transactions.
• Record all reimbursements and communicate vending issues to supervisor.
• Perform other duties as assigned to meet the overall needs of the facility.
• Assist the agency or state government in the event of an emergency declaration by the Governor.

Qualifications

• Computer experience
• Basic Math skills
• Knowledge of front desk operations including greeting visitors, answering phones, routing calls, and managing sign-in procedures.
• Knowledge of basic office practices such as scheduling, filing, data entry, and document handling.
• Knowledge of customer service standards in a healthcare or long-term care environment.
• Knowledge of emergency procedures and visitor protocols within a skilled nursing facility.

Additional Considerations

N/A

Pay

Pay Band: 1

Benefits

N/A

Schedule

N/A