Receptionist- Elkins High School

Serve as receptionist for a school or department; provide a friendly and helpful atmosphere for visitors to the assigned building and direct incoming telephone calls in a courteous manner. While positions in this class may perform routine general clerical tasks, the assignment of school/departmental receptionist duties differentiates this role from others in the clerical/secretarial series.

Responsibilities

• Receive a high volume of telephone calls and/or visitors to the school/office, utilizing telephone “switchboard” equipment such as PBX system or more advanced telephonic transmission systems; maintain an attractive and comfortable reception area
• Answer questions of callers according to district policy and take messages for staff members
• Maintain alphabetical files of staff members' names, room locations, and telephone extensions to expedite relaying of calls
• Keep records of toll charges and incoming collect calls for the business office
• Report telephone problems to the telephone company as they arise
• Greet all visitors courteously, determine their needs, and direct them to the proper person
• Report immediately the presence in the building of any visitor who bypasses the reception desk and/or any suspicious activity or unusual behavior on the part of visitors
• May assign/monitor student office assistants
• Order, receive, examine, and distribute supplies; review and channel mail to correct destinations; assist with processing records
• Perform other routine general clerical tasks, assisting other clerical/secretarial staff as assigned, utilizing standard office equipment as necessary

Requirements

• High School diploma or GED including or supplemented by commercial/business coursework
• Some successful general clerical experience
• Good knowledge of business office procedures, practices, and equipment, appropriate phone receptionist procedures, phone and telephone board/equipment operations
• Ability to communicate clearly and concisely, both orally and in writing
• Ability to type at an approved rate of speed; operate personal computers is highly desirable, preferred, or required at some assignments
• Ability to understand and follow written and oral instructions, and perform general clerical tasks
• Ability to establish and maintain successful working relationships with the public, school system staff, and fellow employees
• Congenial personality with the ability to converse in a professional manner in all situations
• Excellent human relations and interpersonal skills

Physical Requirements

• Work is performed in classrooms, offices, work stations, and meeting rooms
• Occasional walking, standing, sitting, bending, stooping, kneeling, crouching, crawling, and lifting/carrying work-related items weighing less than 40 pounds, such as books, papers, and presentation materials
• Regularly required to use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear
• Specific vision abilities required include close vision, color vision, and the ability to adjust focus
• Attendance at conferences and professional development is required
• Work involves everyday risks and discomforts which require normal safety precautions when operating equipment or performing job duties
• May work prolonged or irregular hours and must be able to maintain emotional control under stress
• Fine motor skills required to operate telephonic equipment
• Excellent vocal characteristics
• Most tasks are performed in a sedentary work environment
• Ability to type/operate computer keyboard
• Ability to transfer, move, and shelve supplies and materials weighing 20 pounds or less manually or with assistance
• High volume of phone calls at times; work is subject to frequent interruptions
• Assignment may involve contact with irate students, parents, or the public; must be able to handle stressful situations as necessary

Schedule

School Year 2026-2027 (238-day calendar)

Location

Elkins High School, Missouri City, Texas

This position might offer flexible work options, including the possibility of working some days in the office and some days remotely from home at the discretion of the supervisor.